Payment Issues and Solutions
LPKP Payment Issues and Solutions (English)
| Shopify / Google Policy Requirements | LPKP is committed to providing a seamless checkout experience. This section outlines common payment issues and clear steps for resolution, ensuring a secure and transparent transaction as required by Shopify and Google policies. |
| Common Issue: Payment Declined | Common Issue: Payment Declined |
| Solutions | Troubleshooting Solutions: 1. Check Details: Double-check that the card number, expiration date, and CVV code are entered correctly. 2. Billing Address Match: Verify that the billing address entered matches the address linked to your payment method on file with your bank. 3. Insufficient Funds / Bank Restrictions: Contact your bank or card issuer to confirm sufficient funds or check if they have placed any security restrictions on your card for online or international purchases. 4. Try Another Method: Please attempt to complete your purchase using one of our other accepted payment methods (e.g., PayPal, Apple Pay, or a different credit/debit card). |
| Delayed Payments | Delayed Payments (e.g., Bank Transfer): Orders paid via bank transfer, e-check, or certain third-party services may require a processing time of [3] business days before the payment is fully cleared and the order is processed. Your order will remain "on hold" until payment confirmation is received. |
| Fraud Protection | Fraud Protection Policy: The LPKP store utilizes advanced fraud detection systems (including those built into Shopify Payments) to ensure the safety and integrity of all transactions. If a transaction is flagged as suspicious or potentially fraudulent by our system, we reserve the right to immediately cancel the order and issue a full refund to the original payment method to protect all parties involved. |
| Contact Support | Need Further Assistance? If you continue to experience payment issues or need help resolving a problem, please contact our dedicated Customer Support team immediately: Email: lpkplight@gmail.com/support@lpkplight.com |